Customer Care

Customer satisfaction is at the heart of what we do, and you'll find everything you need to know about shipping, returns, and exchanges to ensure a seamless experience.

  • Orders over $150 receive free shipping!

    Flat Fee Shipping Rates on the following order sizes are based on the total order before taxes.
    Orders up to $49 - $15 Flat Fee
    Orders $50-$149 - $25 Flat Fee
    Orders over $150 - FREE shipping

    Stouffville, Aurora & Newmarket orders - $5 Flat Fee (any size order)
    Stouffville, Aurora & Newmarket orders over $50 - FREE Delivery


    Shipping rates are shown on the check out page.
    Should your order arrive damaged, we will replace the product. Notification of damaged items must be made immediately. We double check all orders before they are packaged and shipped. If any items are missed or sent in error, please contact us within 24 hours. Do not remove any seals, shrink bands or open any products that you received in error, as we cannot replace them.

  • We strive to have orders shipped within 5 business days of ordering.

    Reach out to us at delishnaturals@gmail.com if you have any questions about ordering, shipping, etc.

  • We stand behind our products and hope that your order meets or exceeds your expectations. If you are unhappy with your order for any reason, please contact us by email at delishnaturals@gmail.com. Should your order arrive damaged, we will replace the product. Damaged items must be returned within 15 days of purchase. Unfortunately, due to the nature of our products, we are unable to accept returns on opened and/or used products. Delish Naturals products are all handmade with the highest quality ingredients available. We will always do our best to rectify any issues you have with our body care products. Please contact us immediately if there are any concerns. Our products are made with 100% Natural ingredients and preservatives; we recommend you use them within 9 months for the essential oils to have the best impact. Please store in a cool environment, out of direct sunlight and away from sources of heat as it will affect the natural properties of the products. We are always happy to hear your feedback!